Ordering your medication – help us to help you!
You receive medication either acutely or on a repeated basis.
To help the staff and your doctor please use the following methods when you require your repeat medication.
- Leave your repeat request slip (right hand side of your prescription) in the letterbox at the dispensary at least four days before your medication runs out.
- Online via patient.co.uk (please speak to reception staff to activate this service).
- Online via the web site – www.riversidemedicalcentre.nhs.uk
- Contact your local pharmacist and enquire about their collection services (most pharmacies collect prescriptions from us).
With effect from 1st June 2015 we will no longer accept requests for repeat medication over the telephone.
With effect from 1st May 2015 if you are collecting a prescription you have ordered you can do this from the Reception desk rather than the Dispensary.
There is no change for Patients who get their medication dispensed by us – you may collect your medication from the Dispensary.
Blood Test Appointments - Not available yet!
Cervical Smear Appointments
Blood Pressure Check Appointments
Improving Access for Patients:
We are running weekend surgeries until September 2015. If you wish to be seen or book an appointment for a Sunday please book at reception or use our online booking facility.
So what of the feedback...what do you think of the practice?
Why not visit our 'Patient Feedback and views' page to understand a little more about the patient experience at the Riverside?
No need to ring for an appointment! Book, check or cancel appointments online. Register for Patient Access at the surgery (producing two types of ID [one photographic] and you can download the app for your phone.
Join our Patient Participation Group [PPG] - Reaching out to all our patients!!
The Riverside Medical Centre believes in working closely with the users of our heath service; the patients! To this end, we believe in supporting an active patient participation group and have over recent months taken to engage with volunteered patients on various matters that will affect the service you receive.Subsequently; and to ensure we capture as wide a patient demographic as possible, we are seeking specific patients in the age range of 16-30years to help the practice understand that age groups expectations. Being involved in the PPG is likely to need two to three hours of your time every three months. It will give you a voice, a chance to express your thoughts and be involved, working alongside a forward thinking and capable group of patients.
To find out more information please contact the practice manager or complete the 'PPG Submission Form' found at the 'Patient Group' area of this website. Additionally, you can view the recent PPG correspondence and understand more about the practice/PPG plans by again viewing the 'Patient Group' link.
Come and help us improve!
Roslea, Ryan's and Riverside Medical Centre....working in collaboration!
The partners at the Riverside Medical Centre are pleased to announce the beginning of a more formal working arrangement between the three medical centres serving Bamber Bridge and its surrounding areas. The agreement, signed earlier this week will enable the three practices to join up their approaches in respect of local health care initiatives; the first of which will be the Primary Care Support Scheme - an initiative intended to enhance the health needs of the 'over-75' population.
The Riverside Medical Centres partners are very much looking forward to exploring the opportunities, and dealing with the challenges, that such an arrangement brings, but firmly believe this is a step in the right direction to enhancing primary care health service in the locality.
Would you recommend us to your friends and family? If so then please do tell. - your feedback is always welcome!!
'Sharing your Information - Care Data'
You will recently have been provided, through the post, with detail of how the government are wishing to share your medical data with recognised and safe third parties. For more information to help you understand the reasons why this is happening then please view our 'Care Data' page where you will also find a form which enables you to express your wish to 'dissent' from sharing.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription . Whatever your thoughts, be sure to let us know via our feedback function . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 26/06/2015)