RIVERSIDE MEDICAL CENTRE

PRACTICE STAFF

OUR DOCTORS

Dr A B Phillips (Male)
BSc D (Obst) RCOG MB ChB(Dundee)1975

Dr AS Forbes (Male)
MB ChB(Edin) 1981 D(Obst)RCOG DCH MRCGP 1985

Dr S Kennedy (Female)
MB ChB(Leeds)1990 MRCGP 1994

Dr A Retamal (Male)
MB ChB (Madrid) MD DPH MRCGP 2011

Dr H Khattab (Male)

MB ChB(Bristol)1997 DRCOG MRCGP 2003

Dr D Webster (Female)
MB Chb (Manch) 1996 MRCGP 2000 DRCOG

Dr M S Anodiyil (Male)

_{MBBS,MRCGP 2009}

PRACTICE NURSES

Sister E Bowyer  - Nurse Practioner  Sister L Inskip-Clarke   Sister C Keating  Sister D Jones  Sister J Jameson

PRACTICE MANAGER

Miss Jane Sayner

The Practice Manager is responsible for the overall smooth running and back-room organisation of the practice. She will be happy to hear your comments -both good and bad.

Her remit is to provide an efficient, friendly service of the highest possible standard. We recognise, however, that occasionally things do not go as smoothly as we would like. We would welcome your suggestions and there is a suggestion box available for your comments in reception.

Should you have any reason to complain please make this in writing to the Practice Manager, who is the complaints officer. The practice has an approved in-house complaints procedure.

Receptionists

Receptionists are here to help you. They have a difficult job keeping the practice running smoothly. They are here to help each patient make the best use of our practice resources, answering telephones, making appointments, updating the computer and taking requests for repeat prescriptions and home visits.

Please remember that if you are kept waiting or are asked some apparently irritating questions it is because we wish to provide the most appropriate and efficient treatment for our patients. This will always be treated in the strictest confidence as they are bound by the same rules of confidentiality as the doctors.

Please therefore be tolerant of our reception staff who have the unenviable task of pleasing patients and doctors alike. Speak to the reception staff as you would wish to be spoken to by them.

Health visitors

The Health Visitors are based at the surgery and run the baby clinic in conjunction with the doctor.

District Nurses

Our district nurses are based at the surgery and work closely with the doctors and will visit patients in their homes.

Community Midwife

The midwife is involved in antenatal clinics as well as following up mothers when they come home from hospital with their babies, a responsibility she shares with the doctor.